Customer Service

Shipping Time Frames

Most products are in stock, and will ship within 4 to 7 Business
Days. You will be notified if certain items are out of stock. Out of stock items will be shipped
immediately upon their production.

Carrier

We ship all of our products, through UPS

Delivery time is 7 to 12 Business Days

Damaged Parts

Accidents can happen, and we sincerely apologize if you have received a damaged item. We want you to know we are on your side. E-mail us as soon as you have a chance, and give us basic information: Name, Address, Phone Number as well as the date of purchase and the detail of the damage. Just put the damaged piece in a package and send it back to us. We'll make sure you get a brand new piece and we'll absorb the shipping cost for the item to be shipped back to us. NOTE: We will ship you a new part upon receiving the damaged part.

Our Process

Each of our parts goes through our signature line of processes which includes:

  • Linear Dimension Pattern Layer Process

Through this process, carbon fiber weaves are aligned, allowing for a perfectly straight-looking carbon fiber piece. While most companies produce products with weave distortions and unevenness, we believe that each part should look good cosmetically.

  • Transfer Vacuum Infusion Process (T-VIP)

We have perfected our resin-transferring methods to a fine degree, utilizing them differently according to a part’s weight and size. With this part-specific treatment process, a particular part only absorbs the precise amount of needed resins, making it a perfectly even weight. Thanks to our premiere process, parts never absorb excessive resins which can result in uneven weight distribution.

  • Hybrids / Colors Process

Together with our Linear Dimension Pattern Layer Process, we have created a new breed of carbon parts. We can generate a windscreen in a full carbon color which is black, a full Kevlar colored part, or a combination of both carbon and Kevlar. We are the only manufacturer in the world producing these unique colored hybrid parts, constructing a composites fabric combination of carbon fiber and colored Kevlar.

  • Three-stage Finish Buffed Process

Each part we produce is buffed and glossed three times. While conventional, clear-coated parts are buffed only once, we use a special UV-protected clear-coat and cover the part three times. Our superior clear-coat is scratch-resistant and maintains its clear glossiness longer than standard clear-coats.

All parts are treated in our high-temperature ovens, ensuring that they can withstand high-heat applications as well as UV rays. Finally, each part is inspected thoroughly before it is shipped. Since customer satisfaction is our primary priority, no part is shipped out unless it passes our intense levels of scrutiny.

As every part we produce goes through our signature line of processes, you can rest assured that any part you order from us will look and perform excellently.